Last updated: 2025. This Privacy Policy explains how phdreams collects, uses, stores, and protects your personal information when you use our platform. By registering an account or continuing to use our services, you agree to the practices described here.
Information We Collect
When you register and use phdreams, we collect personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred local payment method and transaction history, though we do not store full card or bank account numbers on our servers. Device and usage data — including your IP address, browser type, operating system, and in-app activity logs — are collected automatically to help us maintain platform security and improve your experience. All information collected is limited to what is genuinely needed to provide, secure, and improve the phdreams platform for Filipino players.
How Your Data Is Used
Your personal data is used primarily to create and manage your phdreams account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about offers available on the platform. Usage and device data help us detect suspicious activity, prevent fraud, and ensure that the platform remains safe and fair for all registered players. We do not sell, rent, or trade your personal information to third-party advertisers or marketing companies. Data may be shared with trusted service providers — such as payment processors and identity verification partners — only to the extent necessary to deliver our services, and always under strict confidentiality agreements.
Data Storage and Security
phdreams stores your personal data on secure servers protected by industry-standard encryption, access controls, and regular security audits. Sensitive data transmitted between your device and our platform is encrypted using TLS protocols to prevent interception. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable law or regulatory obligations. Our internal access controls ensure that only authorised personnel can access personal data, and only for legitimate operational purposes. While we implement robust security measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.
Your Rights as a Player
As a registered player on phdreams, you have the right to request access to the personal data we hold about you, to request corrections if any information is inaccurate, and to request deletion of your data subject to applicable legal and regulatory requirements. You may also withdraw consent for marketing communications at any time by updating your account preferences or contacting our support team. If you believe your data has been handled in a manner inconsistent with this Privacy Policy, you have the right to raise a concern with us directly. We are committed to responding to all data-related requests promptly and transparently. For any privacy enquiries, please use the support contact address listed in the footer of this page.
Cookies and Tracking
phdreams uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features Filipino players use most, allowing us to prioritise improvements that matter. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. By continuing to use phdreams after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
Quick answers to the most common questions Filipino players ask about data privacy on phdreams.
phdreams does not sell or rent your personal data to third-party advertisers or marketing organisations. We may share limited data with trusted service providers — such as payment processors, identity verification partners, and platform infrastructure providers — but only to the extent necessary to deliver our services and always under strict confidentiality agreements. In certain circumstances, we may be required to disclose information to regulatory authorities or law enforcement agencies in the Philippines in compliance with applicable legal obligations. Any such disclosure is handled carefully and only to the extent required by law. Your privacy remains a priority in every data-sharing decision we make.
You may request deletion of your personal data by contacting our support team using the email address listed in the footer of this page. We will process your request in accordance with applicable data protection requirements and will confirm once the deletion has been completed. Please note that certain data may need to be retained for a defined period to comply with legal, regulatory, or financial record-keeping obligations, even after your account is closed. We will clearly communicate what data is retained and for how long when we respond to your request. Your right to data deletion is taken seriously and handled with full transparency by the phdreams team.
Yes. If you no longer wish to receive promotional emails or notifications from phdreams, you can update your communication preferences directly within your account settings or contact our support team to opt out. Opting out of marketing communications will not affect essential account notifications, such as security alerts, transaction confirmations, or important policy updates, which are necessary for the safe operation of your account. We respect your preferences and will process opt-out requests promptly. If you have any difficulty managing your communication settings, our support team is available to assist you.
phdreams takes the security of your payment information very seriously. We do not store full bank account numbers, card numbers, or other sensitive payment credentials on our servers. Payment transactions are processed through trusted, encrypted payment gateways that comply with applicable security standards. Your transaction history — including deposit and withdrawal records in Philippine pesos — is stored securely and is accessible only to you and authorised platform personnel for account management and dispute resolution purposes. If you ever notice any suspicious activity related to your account or payments, please contact our support team immediately so we can investigate and take appropriate action.
If you have any concerns about how your data is handled, our support team is ready to help. You can also visit our FAQ for more information about the phdreams platform.